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What is Communication Enabled Business Process mean?
The goal of a communication-enabled business process (CEBP) is to optimize business process by reducing the human latency that exists within a process flow. For example, a mortgage approval process may be experiencing human latency because the person assigned to providing an approval is on vacation or busy working on something else. To reduce this latency, CEBP leverages unified communications capabilities (i.e. UC services) by embedding them into the business process flow. The result is a more efficient, more automated closed-loop process; translating into significant ROI.
If the person does not provide the necessary approval within a designated period of time then the business process would invoke a UC service such as “notify and respond” from an IP PBX, voice portal/IVR, conferencing application, etc. These embedded UC services would “notify” the person that they need to do something. If the person does not “respond” to the notification then it can be escalated to a manager in the same manner.
reference| Full Form | Category |
|---|---|
| Council for Electronic Billing and Payment | Business |
| Communication Enabled Business Process | Business |
| Communications enabled business processes | Business |
| Cancer Epidemiology, Biomarkers and Prevention. | Community |
| Ccaat enhancer binding proteins | General |
| Centre for Evidence Based Physiotherapy | General |
| Centre of Evidence Based Physiotherapy | Medical |
| Cancer Epidemiology, Biomarkers & Prevention | Medical |
| Cancer Epidemiol Biomarkers Prev | Medical |
| Clinical Episode Based Payment | Medical |
Posted on 29 Dec 2024, this text provides information on Miscellaneous in Business related to Business. Please note that while accuracy is prioritized, the data presented might not be entirely correct or up-to-date. This information is offered for general knowledge and informational purposes only, and should not be considered as a substitute for professional advice.
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