ACD meaning in Information Technology ?

Answer:

What is Automatic Call Distributor mean?

An automated call distribution system, commonly known as automatic call distributor (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs often use a voice menu to direct callers based on the customer's selection, telephone number, selected incoming line to the system or time of day the call was processed. Computer telephony integration (CTI) and computer-supported telecommunications applications (CSTA) are intermediate software that can produce advanced ACD systems. Experts claim that "the invention of ACD technology made the concept of a call centre possible."

reference

Full Form	Category
Anterior commissure (commissura anterior-pars dorsalis) [BRAIN]	Academic & Science
Architecture Construction Design	Academic & Science
Active Center Differential	Academic & Science
Acandi	Airport Code
Automatic Cancellation Date	Business
Accredited Construction Details	Business
Advisory Committee to the Director	Business
Approved Contractor's Drawings	Business
American College of Dentists	Business
Accessible Communication for the Deaf	Business
Acencia Debt Strategies, LTD. Ordinary	Business
Accord Financial Corporation	Business
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Auburn Cord Duesenberg	Community
Automatic Call Distribution	Computer and Networking
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Amazon Cloud Drive	Computing
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Audio Controller Device	Computing
Automatic Connection Driver	Computing
Allocated Configuration Documentation	Computing
Access Control Definition	Computing
Agent Character Definition	Computing
Audio Cd	Computing
Apple Corps of Dallas	Computing
Adaptive Call Distributor	Computing
Active Cyber Defense	Computing
Automatic Contact Distributor	Contact
Active Contact Defense	Contact
Active Call Delivery	General
Acronym Challenged Disorder	General
Amazon Cover Downloader	General
Aircraft Certification Document	General
Auto Closure Device	General
Amsterdam Coffeeshop Directory	General
Advanced Cell Diagnostics	General
Automatics call distribution	General
Average Call Duration	General
Automated Call Delivery	General
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Automotive Components Division	General
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Advanced Controls and Distribution	General
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Aviation Concept Development (FAA Engineering, Research, and Development Service)	Governmental
AMVET (American VETerans) Code Dictionary	Governmental
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Acid-Citrate-Dextrose	Medical
Anterior Chest Diameter	Medical
Absolute Claudication Distance	Medical
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Active Cell Death	Medical
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Air Constrained Dampening	Physics Related
Automated Configuration Documentation	Softwares
Apex Collaborative Dialing	Telecommunication
Alcides Fernández Airport	Transport & Travel