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What is Consumer Assessment of Healthcare Providers and Systems mean?
Consumer Assessment of Healthcare Providers and Systems (CAHPS) refers to a set of surveys that ask patients to report on their health care experiences. The surveys are free to anyone who wants to use them. They focus on aspects of healthcare quality that patients find important and are well-equipped to assess, such as the communication skills of providers and ease of access to healthcare services.
The development of CAHPS surveys is funded and overseen by the Agency for Healthcare Research and Quality (AHRQ), a US government organization. AHRQ does not administer the surveys. Surveys must be administered by a qualified vendor.
Several types of CAHPS surveys are available for different kinds of healthcare settings and providers. Examples include the CAHPS Health Plan Survey, the CAHPS Hospital Survey (HCAHPS), and the CAHPS Clinician & Group Survey (CG-CAHPS). CAHPS surveys may be administered by phone, email, and/or mail, depending on the certification of the vendor administering the survey.
referencePosted on 22 Sep 2024, this text provides information on Miscellaneous in Healthcare related to Healthcare. Please note that while accuracy is prioritized, the data presented might not be entirely correct or up-to-date. This information is offered for general knowledge and informational purposes only, and should not be considered as a substitute for professional advice.
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