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What is Operations Support Systems mean?
Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT, are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks). They support management functions such as network inventory, service provisioning, network configuration and fault management.
Together with business support systems (BSS), they are used to support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities. The two systems together are often abbreviated OSS/BSS, BSS/OSS or simply B/OSS.
The acronym OSS is also used in a singular form to refer to all the Operations Support Systems viewed as a whole system.
Different subdivisions of OSS have been proposed by the TM Forum, industrial research labs, or OSS vendors. In general, an OSS covers at least the following five functions:
Network management systemsService deliveryService fulfillment, including the network inventory, activation and provisioningService assuranceCustomer care referencePosted on 20 Nov 2024, this text provides information on Miscellaneous in Computer and Networking related to Computer and Networking. Please note that while accuracy is prioritized, the data presented might not be entirely correct or up-to-date. This information is offered for general knowledge and informational purposes only, and should not be considered as a substitute for professional advice.
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