The Consumer Action Law Centre (CALC), also known as Consumer Action, is primarily a campaign-focused consumer advocacy organisation, but also acts as a community legal centre, providing free legal advice and pursuing litigation on behalf of vulnerable and disadvantaged consumers across Victoria, Australia. Based in Melbourne, it was formed in 2006 by the merger of the Consumer Law Centre Victoria and the Consumer Credit Legal Service and is funded jointly by Victoria Legal Aid and Consumer Affairs Victoria. Its mission is "just outcomes, for and with consumers". The organisation is national in its policy and advocacy work, while its services primarily service people residing in Victoria.
CALC pursues a law reform agenda across a range of consumer issues at a governmental level, in the media, and throughout the community directly. It is represented on a number of national and state-based regulators' consumer consultative committees, including the Australian Competition and Consumer Commission, the Australian Securities and Investments Commission and the Australian Energy Regulator as well as a range of government, industry and community sector working groups, boards, and consultative committees.
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