OTRS meaning in Softwares ?

Answer: What is Open-source Ticket Request System mean?

OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be viewed. As the name implies, the admin dashboard allows system administrators to manage the system: Options are many, but include roles and groups, process automation, channel integration, and CMDB/database options. The third component, the customer portal, is much like a customizable webpage where information can be shared with customers and requests can be tracked on the customer side.

reference

Full Form	Category
Office of Translational Research Services	Academic & Science
Online Tax Registration Service	Business
Open Technology Real Services	Computing
Open Ticket Request System	General
Ohio Thunder Race Saver	General
Oklahoma Teachers Retirement System	Governmental
Open Technology Real System	Internet
Ongoing Traumatic Relationship Syndrome	Medical
Open-source Ticket Request System	Softwares