The United States Digital Service is an elite technology unit housed within the Executive Office of the President of the United States. It provides consultation services to federal agencies on information technology. It seeks to improve and simplify digital service, and to improve federal websites. It was launched on August 11, 2014.
Not reported in the media at the time because it was not then yet publicly known, the founding date of August 2014 was urgently rushed due to the months-old revelation within to the Obama administration of the 22+ million records hack of the Office of Personnel Management. The first of two such hacks was discovered on 20 March 2014, the second occurring on 7 May 2014 not being discovered until 15 April 2015, no doubt directly leading to the 10 July 2015 resignation of the Obama political appointee Katherine Archuleta, head of OPM.
The hacks were known to have been perpetrated by agents of the Chinese government motivated by its one-party state–enabled consolidation of power then enmeshed in the early throes of its Chinese Communist Party's feeding of its artificial intelligence databases not only with PPI on Chinese citizens but also on US citizens, especially those with the highest of security clearances.
The US Digital Service is the creator of:
A Digital Services Playbook, for improving digital governmentDraft Web Design Standards, "to build accessible, mobile-friendly government websites"TechFAR Handbook, on federal contracting and procurementThe United States Digital Service submits a report to Congress each year detailing its projects and accomplishments. Its federal agency work spans across the Veterans Affairs, Department of Defense, Small Business Administration, General Services Administration, Department of Homeland Security, Department of Education, and Health and Human Services.
The United States Digital Service was the brainchild of Jennifer Pahlka, who took the job of US Deputy CTO in 2013 with the goal of creating an elite government technology unit at the White House that would be equivalent to the UK Government Digital Service. The first head of the US Digital Service was Mikey Dickerson, a former Google engineer who was involved in the 2013–14 rescue of HealthCare.gov website. He was succeeded by Matt Cutts, who stepped down in April 2021. The third administrator of the United States Digital Service was Mina Hsiang.
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